CRAVE
Orders
Product
Categories
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Shipping
- Is the box discreet?
- What are your shipping options?
- Where do you ship?
- Where can I find my tracking information?
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Returns
- 30 Day Returns
- I live outside of the US, can I return my product?
- I opened the box, am I still able to return my item?
- How long do refunds take?
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Warranty
- 1 Year Warranty
- 5 Year Coverage
- I can’t find my receipt, am I still eligible for a warranty claim?
- I received my Crave product as a gift, how do I initiate a claim?
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Orders
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Payment
- How does payment show up on my bank account?
- Redeeming store credit
- Redeeming gift cards and checking the balance
- Can store credit be used at retailers or Amazon?
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Product Support and Guides
- Vesper Collection Support
- Charger Support
- Duet Flex and Flex Support
- Wink+ Support
- Bullet Support
- Duet Classic Support
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Product Comparison Guide
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Care Taking
- How should I care for my products to ensure longevity?
- Can I take my jewelry through TSA?
- What kind of lube are Crave products compatible with?
- How should I clean my vibrator?
- What does the charging indicator light mean?
- I lost my charger
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Instruction Booklets
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