Crave offers extended support for its products for 5 years from the date of original purchase. If a product issue arises, independent of fault, and a valid claim is sent to Crave within the coverage period, Crave will offer a one-time 50% discount of the product retail cost for a new replacement. The code is only valid for the same model as the original purchase, or equivalent if no longer offered. Requests after this time period will not be accepted.
Coverage will be offered in the form of a coupon code and will be good for 1 week. The discount does not cover shipping costs and taxes from the initial purchase. Shipping costs will not be covered by the 50% discount. The code can not be combined with any other sale codes.
5 year coverage is available for products purchased through Crave and authorized retailers. Crave only permits one claim per initial purchase and does not cover loss. You must contact Crave to initiate your coverage request.
5 year coverage only applies to products purchased on, or after, January 1, 2021.
To initiate a coverage claim, please contact us or message us on live chat at lovecrave.com and include your order number in your request.