Orders

Shipping

• Where can I find my tracking information?
• Is the box discreet?
• How are orders shipped?
• Where do you ship?
• What are your shipping options for international orders?

Returns

• 30 Day Returns
• I opened the box, am I still able to return my item?
• How long do refunds take?
• I live outside of the US, can I return my product?

Warranty

• 1 Year Warranty
• 5 Year Coverage
• I can’t find my receipt, am I still eligible for the Pleasure Guarantee?
• I received my Crave product as a gift, how do I initiate a claim?

Orders

• Where's my order?
• All about custom engravings
• Can I cancel or edit my order?

Payment

• Does Crave have gift cards?
• Where can I enter my gift card or store credit code?
• How does payment show up on my bank account?
• Can store credit be used at retailers or Amazon?
• What currency are your prices in?